Common questions

1. How do I make a purchase?

To make a purchase in our store, simply browse our product catalog, select the desired items and add to the shopping cart. Then, follow the instructions to complete the payment and choose the delivery method.

2. What payment options are available?

Radali Shop accepts several forms of payment, including credit card, debit card, PayPal and bank transfer. All transactions are safe and secure.

3. How long does it take to receive my order?

Delivery time varies depending on your location and the shipping method you choose. Orders are generally processed and shipped within 1-3 business days. For more accurate delivery time information, please see the shipping information page or contact us.

4. Can I return or exchange an item?

Yes, we accept returns and exchanges within a specific period of time after order delivery. For more details on our return and exchange policy, please see the policies page or contact our customer service team.

5. How do I contact customer support?

You can contact our customer support team via the contact form on our website, by email or by phone. We are available to help with any questions, concerns or assistance you may need.